auntiemeesh: (Default)
[personal profile] auntiemeesh
Gotta love technology. Yesterday morning my laptop was fine. I turned it off before work and when I got home and turned it back on again, it was not fine. I can get on the internet but as soon as I tried doing anything else it froze up solid. Had to manually turn it off because not even ctrl-alt-del worked. I'm keeping my fingers crossed that it's a virus and not my harddrive crashing, but I'm not feeling very hopeful. When my harddrive crashed in 2009 it was pretty much just like this (except I don't think I could even get online then). This laptop is only a year old, so it's way too early for this kind of nonsense to be starting. I debated Dell vs something else last year, and Dell won simply because I was used to them. Definitely not making that mistake again. Their computers are becoming crappier and their customer service more convoluted and less helpful every year. For software support (if it is a virus) I have to speak to the one guy who 'owns' my support warranty. Which means instead of just calling software support and speaking to the first person who answers the phone, I have to call this guy, leave a voice mail message with a day and time for him to call me back, and hope that he actually does. So not cool.

Date: 2011-09-13 02:34 pm (UTC)
From: [identity profile] antbee362.livejournal.com
Yikes, can you run a security scan? I hope it isn't the hard drive.

Date: 2011-09-14 01:57 am (UTC)
From: [identity profile] auntiemeesh.livejournal.com
I did a system restore and start-up repair and everything seems okay now, but I'm keeping an eye on things in case it goes bad again.

Date: 2011-09-13 02:46 pm (UTC)
shirebound: (snoopy computer)
From: [personal profile] shirebound
How frustrating! I hope everything works out and it's not the hard drive. :(

Date: 2011-09-14 01:59 am (UTC)
From: [identity profile] auntiemeesh.livejournal.com
I did a system restore and it seems to be working again, so I'm going to cross my fingers that took care of the problem (esp. since the software support people didn't call me back).

Date: 2011-09-13 02:46 pm (UTC)

Date: 2011-09-14 02:00 am (UTC)
From: [identity profile] auntiemeesh.livejournal.com
Thanks. I did a system restore and things are working for the moment. Keeping my fingers crossed.

Date: 2011-09-13 03:49 pm (UTC)
From: [identity profile] whtmtnwmn.livejournal.com
Sorry to hear 'bout your laptop (is this puddlejumper?). Hope it's a quick, easy & cheap fix!
=D

Date: 2011-09-14 02:02 am (UTC)
From: [identity profile] auntiemeesh.livejournal.com
Puddlejumper is my old laptop. I never quite got around to naming this one. I did a system restore to this puppy and it's working again, so I'm keeping my fingers crossed.

Date: 2011-09-13 05:22 pm (UTC)
From: [identity profile] westwindschild.livejournal.com
good luck w computer. that sounds a lot like what my machine was doing for a while. it seemed to (not gonna tempt fortune!) on it's own after a while. Hope yours turns out well also

Date: 2011-09-14 02:02 am (UTC)
From: [identity profile] auntiemeesh.livejournal.com
I did a system restore and it's working again, at least for now. I hope it keeps on that way.

Date: 2011-09-13 07:01 pm (UTC)
From: [identity profile] wbkbb.livejournal.com
Ugh! I hope you're able to connect with tech support very soon, and get things sorted out easily. Much sympathy.

Date: 2011-09-14 02:03 am (UTC)
From: [identity profile] auntiemeesh.livejournal.com
Thanks! I did a system restore and things seem to be working but I'm keeping an eye on things. It would be good if the tech support guy would call me back and double check that everything is working properly.

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