(no subject)
Sep. 13th, 2011 09:43 amGotta love technology. Yesterday morning my laptop was fine. I turned it off before work and when I got home and turned it back on again, it was not fine. I can get on the internet but as soon as I tried doing anything else it froze up solid. Had to manually turn it off because not even ctrl-alt-del worked. I'm keeping my fingers crossed that it's a virus and not my harddrive crashing, but I'm not feeling very hopeful. When my harddrive crashed in 2009 it was pretty much just like this (except I don't think I could even get online then). This laptop is only a year old, so it's way too early for this kind of nonsense to be starting. I debated Dell vs something else last year, and Dell won simply because I was used to them. Definitely not making that mistake again. Their computers are becoming crappier and their customer service more convoluted and less helpful every year. For software support (if it is a virus) I have to speak to the one guy who 'owns' my support warranty. Which means instead of just calling software support and speaking to the first person who answers the phone, I have to call this guy, leave a voice mail message with a day and time for him to call me back, and hope that he actually does. So not cool.