auntiemeesh: (ack!)
I called tech support earlier (maybe around 6pm) because my internet was on and off, on and off all day. So the woman I speak to has me start up a new connection account or something, then in the middle of it tells me there may be a problem with my line and she needs to open a ticket on it and have someone take a look at the line. Okay, no problem. But. She doesn't finish whatever she had me doing before and signs off.

I've spent the past five hours trying to get back online and most of that time I had internet access, I just couldn't use it because every time I opened a window it took me to an 'activate your dsl' page and had me start installing the dsl software that I already installed on Tuesday.

I finally gave up and called tech support again and it took about two whole minutes for the guy to fix it, thank goodness.

One of these days, I'm going to figure out what it is about me and dsl that makes for such a fun time.
auntiemeesh: (happy face - peacerose)
My dsl equipment arrived today. I've spent all afternoon (going on five hours now) getting it set up. Hm, you say to yourself, it didn't take me that long when I set my dsl up. Well, that's because the internet gods smiled upon you and hate me.

Just now I spoke to tech support for the third time and they said it's because my service is supposed to start tomorrow. Of course, that doesn't explain the phone call from Verizon this morning saying that my account had been activated and I could install my equipment whenever I wanted. So just wait, the guy says, until after six o'clock tomorrow and all will be smooth sailing.

I'll wait, but I'm not holding my breath. I've been down this road before and it's a very, very bumpy road.

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auntiemeesh

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